Privacy Policy

Effective Date: 10/04/2024
Last Updated: 11/16/2025

1. Introduction

Healing Handyman (“we,” “us,” “our”) operates the website HealingHandyman.com (“Site”). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our Site and services.

By using our Site, you agree to the practices described in this Policy.

If you do not agree, please discontinue use of our Site immediately.

2. Information We Collect

We collect information in the following categories:

2.1 Personal Information You Provide

When you voluntarily submit information through forms, email, scheduling tools, or direct communication, we may collect:

• Name
• Email address
•  Phone number
• Physical address (if provided for service scheduling)
• Information related to service requests
• Any content you send us (photos, descriptions of repair needs, etc.)

We do not intentionally collect sensitive personal information unless you choose to provide it.

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring websites
• Pages visited and time spent on each page
• General location (based on IP)
• Date and time of access

This information is used for security, analytics, and improving Site performance.

Our hosting provider may also automatically generate server logs for security and operational purposes.

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain Site functionality
• Analyze traffic and usage patterns
• Improve user experience

You can disable cookies through your browser settings.
However, some features of the Site may not function properly if cookies are disabled.

If we use third-party analytics tools such as Google Analytics, their cookies may also collect usage data.

3. How We Use Your Information

We may use collected information to:

• Provide, maintain, and improve our Site and services
• Respond to inquiries, comments, and service requests
• Schedule appointments and communicate with you
• Send updates, newsletters, or promotions (with your consent when required)
• Analyze Site usage and trends
• Detect and prevent fraudulent or malicious activity
• Comply with legal obligations

We do not sell or rent your personal information.

4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share limited personal information with:

• Website hosting providers
• Email service providers
• Analytics providers
• Payment processors (if applicable)

These third parties only receive what is necessary to perform their services.

4.2 Legal Compliance

We may disclose your information if required by law, court order, or requested by public authorities.

4.3 Business Transfers

If Healing Handyman is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 Protection of Rights

We may disclose information to protect:

• Our legal rights
• The safety of users
• The security of our Site

5. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Meet legal and tax obligations
• Resolve disputes

When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information, including:

• HTTPS encryption
• Secure servers
• Restricted data access

However, no online system is ever completely secure.
You use the Site at your own risk.

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Withdraw consent for marketing communications

You may exercise these rights by contacting:

 Contact@HealingHandyman.com

7.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Request correction of inaccurate information
• Request information about data shared with third parties
• Opt-out of sale or sharing of personal data
• Not be discriminated against for exercising privacy rights

Healing Handyman does NOT sell personal information.

We will respond to verified requests within 45 days, with extensions permitted by law.

8. Children’s Privacy

Our Site and services are not intended for children under 18.
We do not knowingly collect information from minors.

If you believe we have collected data from a minor, please contact us immediately to request deletion.

9. Do-Not-Track Signals

At this time, our Site does not respond to Do Not Track (DNT) signals because there is no consistent industry standard for such responses.

10. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When updates occur, we will:

• Update the “Last Updated” date
• Post the revised Policy on this page
• Provide additional notice if required by law

Your continued use of the Site after updates constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

 Contact@HealingHandyman.com